Class Jewelry FAQ / Warranty
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Class Rings
The best way to care for your class ring is to polish it with a good silver cleaner or washed with a mild soap. Finish by buffing with a soft cloth.
You, the buyer, may cancel the transaction at any time prior to midnight of the third business day (72 hours) after the date of this transaction. The minimum deposit is subject to forfeiture.
Most of our class rings are made of Ultrium (a fine jeweler’s stainless alloy) . In addition, we offer Extreme Silver and10K white or yellow gold.
Ring repairs generally take 4 – 6 weeks to be repaired and shipped back out.
Remakes generally take 8-10 weeks to be remade and shipped back out.
Herff Jones fully warrants the ring and simulated gemstone to be free from defects in workmanship and/or material at the time of delivery. In addition, the following services will be performed at NO CHARGE: resizing; replacement of broken or defective simulated stones; restore the original finish of ring; change of grad year date while still in school; clean and polish.
To report a lost/stolen ring that was ordered within 6 years of the current date please call our factory at 1-800-451-3304.
Yes, you can design your class ring online. Please visit highschool.herffjones.com to start designing your ring today.
Give us a call at (804) 598-0971 or email us at info@hjvirginia.com, we are here to help!