Shipping Policy

We do not process or ship orders out on Sunday, or holidays, except by prior arrangement. Items in stock will ship within 24 hours of payment or 1 business day, unless we need further verification from the customer to process the order. When an item is not in stock, we ship it as soon as it is available.

Shipping charges are based on the weight & value of your items ordered. Shipping costs also include shipping insurance (packages are insured up to the value of the package) and a nominal packaging/handling fee.

Once you place your order, our online software will automatically calculate your exact shipping charges based upon your address and the weight of the items you purchased.

Shipping methods: *Please note that business days are Monday-Friday. Packages are shipped and delivered on business days. Therefore, if you choose overnight shipping on a Friday and your order is received before 3pm EST, your package will be delivered on Monday, the next business day. If you are purchasing items that are restricted to Ground Delivery, the full contents of your package will ship via this method. You can always break up your order by placing a separate order for items you wish to express ship.

USPS (available for P.O. Boxes/APO Military Addresses) USPS Priority USPS Express

Express Shipping: USPS Express offers overnight guaranteed service from our zip code to most US zip codes.

However overnight service is not available in all areas and your zip code may not qualify for next day guarantee and could arrive in 2 days.

We currently ship all orders through United States Postal Service (USPS) or UPS. We reserve the right to ship any order including expedited orders (i.e., next day air and 2-day shipping options) through different carriers. We may use the following carriers to ship expedited orders: USPS, UPS, DHL, or FedEx. However, if any order is being sent to a P.O. Box or an APO or FPO address, it cannot be sent via UPS, DHL, or FedEx and will be shipped with USPS. We are not responsible for delays or mis-shipments when a P.O. Box address is used. In order to give you the best delivery rate, some items may ship separately.

The order processing time may be extended for credit card authorization.

All purchases will be insured upon shipping. If your item is lost in transit (the carrier lost it before delivering to you), it will be replaced once a claim is placed with the carrier. Customers should note that once we assign the package to our carriers, the package becomes the carrier’s responsibility and out of the control of Company and assumes no responsibility for delays or lost orders. For packages that require a signature for delivery, customers are responsible for arranging a pick-up with the carrier in the event they cannot sign during delivery times.

Once your order has shipped, you will be emailed a shipping confirmation number to track your package (when available). However, the carrier may take up to 48 hours or longer to register your tracking information in their system so the package may already be in transit before you can trace it.

The shipping and handling charge which is applied to your order is only an estimate. If the estimate does not cover the shipping cost or the correct shipping cost was not applied at checkout, you will be asked to approve charges for the shipping cost before we ship the order.

Incorrect billing information and/or shipping to an alternate address may cause shipping delays, as information must be verified. Your shipping and billing address can be different. However, please note that Company performs additional verification for orders placed with different shipping and billing addresses. We are able to ship to an address other than your billing address once you provide verification of your identity and authorization of the purchase.

In order to protect our customers, whenever the shipping address is different than the credit card’s billing address we require one of the following before we can ship your order:

1) BEFORE PLACING YOUR ORDER, contact your credit card issuer and have your shipping address added as an authorized secondary shipping address in their records, even if it is just for one order. If choosing this option, please contact Customer Service or email us after having added the shipping address to your account. You will need to provide us with a) the credit card issuer’s telephone number located on the back of the card, b) your order number (the last 4 digits), and c) the phone number your bank has on file, in order to quickly process and ship your order.

-OR-

2) Download and complete the Credit Card authorization form (you may need the free Adobe reader installed on your computer), sign and fax the statement requesting your order to be shipped to a different address along with a) a photocopy of your driver’s license and b) a photocopy of the front and back of the credit card used for the purchase to Customer Service.

If we do not receive this information, your order will be delayed or cancelled. We will only ship to billing addresses for International Orders.
If these shipping polices do not meet your immediate needs, please contact us so we can make better arrangements.

Price
Unless otherwise stated, all prices are quoted in U.S. Dollars (USD). All purchases are required to be payable in U.S. funds. All prices, specifications, and availability of products are subject to change without notice.

You are responsible for paying all fees associated with buying products from Tamperproof ID including, but not limited to the cost of shipping, customs/import fees and all applicable taxes, if any.

popdevteamShipping Policy